CRISIS LINE:  403-320-1881 or toll-free 1-866-296-0447 (24 hour)

If you are in immediate danger, call 9-1-1.


YWCA Harbour House is a 24-bed crisis unit for women and children who are involved in abusive intimate partner relationships.

 Abuse may be physical, emotional, financial or sexual in nature.
Harbour House families are provided accommodations for a maximum of 21 days, with staff available for counselling and support 24 hours a day. We provide our women and children with free education sessions on
the impact of family violence on children;
the cycle and dynamics of violence; and
safety planning.

Other Harbour House Programs 

Crisis Line

Harbour House operates a 24-hour crisis line. Each year, the crisis line receives approximately 7,500 information calls and 1,750 crisis calls.
We also provide drop-in support to more than 200 women each year.

Emergency Housing

Through a partnership with Lethbridge Housing Authority, YWCA Lethbridge & District is able to provide six housing allocations for women in crisis.


Community members are able to access support and education-based counselling services through YWCA Outreach Services.
Call the YWCA at 403-329-0088, the crisis line at 403-320-1881 (toll free 1-866-296-0447), or visit us in person.
All counselling and support is confidential.

Harbour House School

In partnership with Lethbridge School District #51, Harbour House School meets the educational needs of children who reside in the shelter. The school has also been instrumental in developing curriculum for grades 2, 5 and 8 on issues of family violence.

YWCA Harbour House can help. 

We provide free support for people in crisis. And on-going support is available to help people dealing with domestic &/or sexual violence situations, including support for those with court and legal issues.
We will be there to help you regain control of your life.

 Hide Your Internet Activities

 Are you worried that someone might find out you visited this website?
The internet is a great way to find information that can help you make decisions about your personal situation. But, it’s important to understand that the record of your internet activities does not disappear when you close your browser.
If the person who is abusing you is good on a computer, it may not be safe for you to be visiting sites for abused women unless you take steps to hide your Internet activities.
Try to visit websites like ours from a public library, school, internet cafe or even work. And, if you use a computer that your partner can access, delete any cookies* and clear your browser history (cache) after each time you visit.
Here is how to delete cookies from your computer:
*Cookies are a way for websites to track visitors and their actions. They do this by storing small bits of information on your computer. Sometimes this means that the site will “remember” you when you visit again. For example, if you enter your name when you go to a website, it may display your name when you visit again.


From the MENU icon (three horizontal bars) at the top right, select “History”
Click the button “Clear recent history”
From the drop-down menu, select a time range to clear
Under “Details”, check “Browsing & Download History”
Check “Form & Search History”
Check “Cookies”
Check “Cache”
Check “Active Logins”
Check “Offline Website Data”
Check “Site Preferences”
Click the button “Clear Now”


From the MENU icon (three horizontal bars) at the top right, select “History”
Click the button “Clear browsing data”
From the drop-down menu, select a time range to clear
Check “Browsing history”
Check “Download history”
Check “Cookies and other site and plug-in data”
Check “Cached images and files”
Check “Passwords”
Check “Autofill form data”
Check “Hosted app data”
Click the button “Clear browsing data”

Internet Explorer

From the TOOLS menu at the top, click “Delete Browsing History”
Uncheck “Preserve Favorites website data”
Check “Temporary Internet files”
Check “Cookies”
Check “Form data”
Check “Passwords”
Check “InPrivate Filtering data”
Click the “Delete” button